At Shire, we understand that reliable maintenance and support are critical to keeping your operations running smoothly. That’s why we’ve developed a comprehensive service and support system designed to minimize downtime and ensure the longevity of your equipment. Here’s how we take care of your maintenance and service needs:

• Remote Diagnostics 
  Our electric tow tractors are equipped with advanced remote diagnostics capabilities, allowing our technical team to quickly identify and resolve issues without the need for immediate on-site intervention. This ensures faster response times and maximizes equipment uptime. 

• Onsite Technical 
  Support and Diagnostics For more complex issues, our skilled technicians are available to provide on-site support and perform in-depth diagnostics. We ensure that your equipment is back to optimal performance as quickly as possible. 

• Maintenance Contracts 
  To give you peace of mind, we offer tailored maintenance contracts that take the hassle out of equipment upkeep. With regular servicing and preventative maintenance included, you can focus on your operations while we handle the rest. 

• 7/7, 24-Hour Technical Helpdesk 
  Our technical helpdesk is available 24/7, every day of the week, to provide immediate support whenever you need it. Whether it’s guidance over the phone or coordinating on-site assistance, we’re here to keep your operations running smoothly. 

With Shire, you’re not just investing in industry-leading electric tow tractors—you’re gaining a partner dedicated to delivering exceptional service and ensuring your equipment operates at peak efficiency.